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Help Center
Coaches
Roadmap to start coaching
Trainees
My profile
Getting started
Feedback & scores
Tests in TrainTool
Mobile
Other
FAQ
Admins
Managing programs
Getting Started
Managing your trainees
Account settings
FAQ
Other
Coaches
Before you start coaching
Roadmap to start coaching
How to give feedback: tips
FAQ
Other
Privacy and security
Integration
FAQ
Coaches
Your coach account
Before you start coaching
Trailer: What is TrainTool?
Your role as coach in TrainTool
Roadmap to start coaching
Step 1: Log in to the coaching environment
Step 2: Handling of an assessment or feedback request
Step 3: Monitoring
Notifications & Communication
How to give feedback: tips
Giving feedback: general rules
Giving Feedback: Structure
Score calculation
Plan calls with trainees
Resetting answers as a coach
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FAQ
What to do when a recording has failed (no sound/no video)?
Lost or forgot my password
Feedback requests
Can I use my tablet or smartphone to coach?
I have irrelevant/old feedback or appraisal requests pending
Can I see every recording a trainee saves?
Can trainees send me messages?
What e-mails does a coach receive?
Am I notified when a trainee sends me a feedback request?
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