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Help Center
Coaches
Trainees
My profile
Getting started
Feedback & scores
Mobile
Other
FAQ
Coaches
Quickstart guide
General information
FAQ
Admins
Quickstart guide
Program settings
Managing your trainees
FAQ
TrainTool in your LMS
Brightspace/D2L
Canvas
Other
Privacy and security
Integration
FAQ
Coaches
Quickstart guide
1. Your coach account
2. Giving feedback
3. Assessing tests
4. Monitoring trainees
General information
Giving feedback: general rules
Resetting answers as a coach
Lost or forgot my password
What e-mails does a coach receive?
FAQ
What to do when a recording has failed (no sound/no video)?
Plan calls with trainees
Can I use my tablet or smartphone to coach?
I have irrelevant/old feedback or appraisal requests pending
Can I see every recording a trainee saves?
Can trainees send me messages?
Am I notified when a trainee sends me a feedback request?
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