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title: Coaches | Help Center
description: Coaches
---

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1. [Help Center](https://support.traintool.com/en)
2. [Coaches](https://support.traintool.com/en/coaches)

# Coaches

## Quickstart guide

- [1. Your coach account](https://support.traintool.com/en/1.-your-coach-account)
- [2. Giving feedback](https://support.traintool.com/en/2.-giving-feedback)
- [3. Assessing tests](https://support.traintool.com/en/11500333337)
- [4. Monitoring trainees](https://support.traintool.com/en/360033444444)

## General information

- [Giving feedback: general rules](https://support.traintool.com/en/articles/208193243)
- [Resetting answers as a coach](https://support.traintool.com/en/articles/115005278746)
- [Lost or forgot my password](https://support.traintool.com/en/articles/115004479366)
- [What e-mails does a coach receive?](https://support.traintool.com/en/articles/217130446)

## FAQ

- [What to do when a recording has failed (no sound/no video)?](https://support.traintool.com/en/articles/207616066)
- [Plan calls with trainees](https://support.traintool.com/en/articles/13534234952593)
- [Can I use my tablet or smartphone to coach?](https://support.traintool.com/en/articles/201640779)
- [I have irrelevant/old feedback or appraisal requests pending](https://support.traintool.com/en/articles/218153503)
- [Can I see every recording a trainee saves?](https://support.traintool.com/en/articles/207986103)
- [Can trainees send me messages?](https://support.traintool.com/en/articles/207680876)
- [Am I notified when a trainee sends me a feedback request?](https://support.traintool.com/en/articles/207679926)
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- [Trainees](https://support.traintool.com/en/trainees#main-content)

    - [My profile](https://support.traintool.com/en/trainees#my-profile)
    - [Getting started](https://support.traintool.com/en/trainees#getting-started)
    - [Feedback & scores](https://support.traintool.com/en/trainees#feedback-scores)
    - [Tests in TrainTool](https://support.traintool.com/en/trainees#tests-in-traintool)
    - [Mobile](https://support.traintool.com/en/trainees#mobile)
    - [Other](https://support.traintool.com/en/trainees#other)
    - [FAQ](https://support.traintool.com/en/trainees#faq)
- [Coaches](https://support.traintool.com/en/coaches#main-content)

    - [Quickstart guide](https://support.traintool.com/en/coaches#quickstart-guide)
    - [General information](https://support.traintool.com/en/coaches#general-information)
    - [FAQ](https://support.traintool.com/en/coaches#faq)
- [Admins](https://support.traintool.com/en/admins#main-content)

    - [Quickstart guide](https://support.traintool.com/en/admins#quickstart-guide)
    - [Program settings](https://support.traintool.com/en/admins#program-settings)
    - [Managing your trainees](https://support.traintool.com/en/admins#managing-your-trainees)
    - [FAQ](https://support.traintool.com/en/admins#faq)
- [TrainTool in your LMS](https://support.traintool.com/en/traintool-in-your-lms#main-content)

    - [Brightspace/D2L](https://support.traintool.com/en/traintool-in-your-lms#brightspace-d2l)
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- [Product updates](https://support.traintool.com/en/product-updates#main-content)

    - [2026](https://support.traintool.com/en/product-updates#2026)
    - [2025](https://support.traintool.com/en/product-updates#2025)
    - [2024](https://support.traintool.com/en/product-updates#2024)
- [Other](https://support.traintool.com/en/other#main-content)

    - [Privacy and security](https://support.traintool.com/en/other#privacy-and-security)
    - [Integration](https://support.traintool.com/en/other#integration)
    - [FAQ](https://support.traintool.com/en/other#faq)

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