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Help Center
Coaches
Trainees
My profile
Getting started
Feedback & scores
Mobile
Other
FAQ
Coaches
Quickstart guide
General information
FAQ
Admins
Quickstart guide
Program settings
Managing your trainees
FAQ
TrainTool in your LMS
Brightspace/D2L
Canvas
Product updates
2024
Other
Privacy and security
Integration
FAQ
Coaches
Quickstart guide
1. Your coach account
2. Giving feedback
3. Assessing tests
4. Monitoring trainees
General information
Giving feedback: general rules
Resetting answers as a coach
Lost or forgot my password
What e-mails does a coach receive?
FAQ
What to do when a recording has failed (no sound/no video)?
Plan calls with trainees
Can I use my tablet or smartphone to coach?
I have irrelevant/old feedback or appraisal requests pending
Can I see every recording a trainee saves?
Can trainees send me messages?
Am I notified when a trainee sends me a feedback request?
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