March

In this product update: Double security for coached roleplays and the ability for participants to submit videos after internet issues.

Double-check for Missing Coaches

To ensure that trainees' videos are no longer lost, we have added a warning to the admin environment. These warnings appear when an assessment segment requires a coach to provide feedback, but there are trainee in the program without an assigned coach. Admins can now see this on the ‘Trainees’ subtab, where a ⚠️ icon appears next to the name of any trainee without a coach.

Additionally, in these cases, trainees can no longer complete the roleplays. They will receive a notification explaining that they do not have a coach and therefore cannot complete the exercise.

Send Video Submission

Trainees can now submit a recording if it could not be assessed by Alix or their coach, for example, due to an error or an issue with the internet connection. To do this, they can return to the exercise and press the ‘Submit’ button below the recording displayed there.