---
title: Trainees | Help Center
description: Trainees
---

[Skip to content](https://support.traintool.com/en/trainees#main-content)

- [English](https://support.traintool.com/en/trainees)
- [Nederlands](https://support.traintool.com/nl/deelnemers)

English

Show submenu for translations

![traintool-logo-full-wite no bg 2 (1).png\]](https://support.traintool.com/hs-fs/hubfs/traintool-logo-full-wite%20no%20bg%202%20(1).png?height=40&name=traintool-logo-full-wite%20no%20bg%202%20(1).png)

Open main navigation

Close main navigation

- - [English](https://support.traintool.com/en/trainees)
    - [Nederlands](https://support.traintool.com/nl/deelnemers)

  English
  
  Show submenu for translations
- [Go to traintool.com](https://www.traintool.com/en/)

[Go to traintool.com](https://www.traintool.com/en/)

 Hi. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.traintool.com/en)
2. [Trainees](https://support.traintool.com/en/trainees)

# Trainees

## My profile

- [Logging in](https://support.traintool.com/en/articles/360038418251)
- [Profile](https://support.traintool.com/en/articles/360038447931)
- [Emails and notifications](https://support.traintool.com/en/articles/215050306)
- [Reset password](https://support.traintool.com/en/articles/217160166)

## Getting started

- [Starting with TrainTool on your computer](https://support.traintool.com/en/articles/115000880043)
- [Your first Role Play](https://support.traintool.com/en/articles/115002368646)
- [Your programs](https://support.traintool.com/en/articles/115002402426)
- [Skills](https://support.traintool.com/en/articles/216193963)

## Feedback & scores

- [Adding peers](https://support.traintool.com/en/articles/115001464423)
- [Asking peers for feedback](https://support.traintool.com/en/articles/115001516826)
- [Giving feedback to peers](https://support.traintool.com/en/articles/213911146)
- [Receiving feedback from a coach](https://support.traintool.com/en/articles/213865806)
- [Doing a baseline test](https://support.traintool.com/en/articles/216501463)

## Tests in TrainTool

- [Interpretation of the assessment report](https://support.traintool.com/en/interpretation-of-the-assessment-report)

## Mobile

- [Installing the app (iPhone/iPad/Android)](https://support.traintool.com/en/articles/217767963)
- [Giving permission (Android)](https://support.traintool.com/en/articles/212794543)
- [Giving permission (iPhone/iPad)](https://support.traintool.com/en/articles/212796623)
- [Trouble logging in](https://support.traintool.com/en/articles/212427963)
- [Are videos saved?](https://support.traintool.com/en/articles/212752006)
- [No sound (iPhone/iPad)](https://support.traintool.com/en/articles/202079029)

See less ▼

## Other

- [Privacy & data security](https://support.traintool.com/en/articles/115005646886)

## FAQ

- [I can't log in](https://support.traintool.com/en/articles/215379963)
- [Setting up the webcam and microphone](https://support.traintool.com/en/articles/215566323)
- [Camera/Microphone Issues](https://support.traintool.com/en/articles/200564036)
- [No hardware found (Google Chrome)](https://support.traintool.com/en/articles/208736326)
- [My microphone's volume is (too) low](https://support.traintool.com/en/articles/202713443)
- [Problems with loading an exercise or accessing the TrainTool website](https://support.traintool.com/en/articles/360021541551)
- [My recording can not be saved](https://support.traintool.com/en/articles/360031719591)
- [The quality of my recorded videos is bad](https://support.traintool.com/en/articles/202610679)
- [Technical difficulties](https://support.traintool.com/en/articles/360038451431)

See less ▼

- [Trainees](https://support.traintool.com/en/trainees#main-content)

    - [My profile](https://support.traintool.com/en/trainees#my-profile)
    - [Getting started](https://support.traintool.com/en/trainees#getting-started)
    - [Feedback & scores](https://support.traintool.com/en/trainees#feedback-scores)
    - [Tests in TrainTool](https://support.traintool.com/en/trainees#tests-in-traintool)
    - [Mobile](https://support.traintool.com/en/trainees#mobile)
    - [Other](https://support.traintool.com/en/trainees#other)
    - [FAQ](https://support.traintool.com/en/trainees#faq)
- [Coaches](https://support.traintool.com/en/coaches#main-content)

    - [Quickstart guide](https://support.traintool.com/en/coaches#quickstart-guide)
    - [General information](https://support.traintool.com/en/coaches#general-information)
    - [FAQ](https://support.traintool.com/en/coaches#faq)
- [Admins](https://support.traintool.com/en/admins#main-content)

    - [Quickstart guide](https://support.traintool.com/en/admins#quickstart-guide)
    - [Program settings](https://support.traintool.com/en/admins#program-settings)
    - [Managing your trainees](https://support.traintool.com/en/admins#managing-your-trainees)
    - [FAQ](https://support.traintool.com/en/admins#faq)
- [TrainTool in your LMS](https://support.traintool.com/en/traintool-in-your-lms#main-content)

    - [Brightspace/D2L](https://support.traintool.com/en/traintool-in-your-lms#brightspace-d2l)
    - [Canvas](https://support.traintool.com/en/traintool-in-your-lms#canvas)
- [Product updates](https://support.traintool.com/en/product-updates#main-content)

    - [2026](https://support.traintool.com/en/product-updates#2026)
    - [2025](https://support.traintool.com/en/product-updates#2025)
    - [2024](https://support.traintool.com/en/product-updates#2024)
- [Other](https://support.traintool.com/en/other#main-content)

    - [Privacy and security](https://support.traintool.com/en/other#privacy-and-security)
    - [Integration](https://support.traintool.com/en/other#integration)
    - [FAQ](https://support.traintool.com/en/other#faq)

[![TrainTool](https://support.traintool.com/hubfs/Logo-TrainTool.svg "TrainTool")](http://www.traintool.com)

TrainTool Helpcentrum

Copyright © 2026, TrainTool