--- title: Logging in description: "Login Methods for TrainTool: Email, LMS, SurfConext, QR Code, and Password Reset" --- [Skip to content](https://support.traintool.com/en/articles/360038418251#main-content) English Show submenu for translations ![traintool-logo-full-wite no bg 2 (1).png\]](https://support.traintool.com/hs-fs/hubfs/traintool-logo-full-wite%20no%20bg%202%20(1).png?height=40&name=traintool-logo-full-wite%20no%20bg%202%20(1).png) Open main navigation Close main navigation - English Show submenu for translations - [Go to traintool.com](https://www.traintool.com/en/) [Go to traintool.com](https://www.traintool.com/en/?hsLang=en) Hi. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.traintool.com/en?hsLang=en) 2. [Trainees](https://support.traintool.com/en/trainees?hsLang=en) 3. [My profile](https://support.traintool.com/en/trainees?hsLang=en#my-profile) # Logging in ## Login Methods for TrainTool: Email, LMS, SurfConext, QR Code, and Password Reset ### **Contents** - [Normal login flow via email and \[slug\].traintool.com](https://support.traintool.com/en/articles/360038418251#normal) - [Login via LMS](https://support.traintool.com/en/articles/360038418251#lms) - [Log in via SurfConext](https://support.traintool.com/en/articles/360038418251#surf) - [Log in to TrainTool with a QR code](https://support.traintool.com/en/articles/360038418251#qr) - [Request a new password](https://support.traintool.com/en/articles/360038418251#pass) #### **Normal login flow via email and \[slug\].traintool.com** TrainTool participants receive an invitation via email to participate in one or more programs. This mail contains a link to create an account with which the programs can be made. An invitation looks like this; ![](https://support.traintool.com/hs-fs/hubfs/image-png-Mar-26-2024-02-40-18-7972-PM.png?width=509&height=232&name=image-png-Mar-26-2024-02-40-18-7972-PM.png) #### **Login via LMS** It is possible that you log in via your company / school using LMS, which means that they use their own environment to log in to TrainTool. The way of logging in then differs per company / study programme. #### **Log in via SurfConext** Opening TrainTool programs as part of university courses is done via SurfConext. This goes as follows; #### **App** 1. Open the app; the login screen appears 2. Click on "Sign-in options" 3. Click on "Register for education" 4. Choose the right educational institution here and go through the steps ![](https://support.traintool.com/hs-fs/hubfs/WhatsApp%20Image%202024-09-04%20at%2013-19-10_e2e806f5-jpg.jpeg?width=381&height=847&name=WhatsApp%20Image%202024-09-04%20at%2013-19-10_e2e806f5-jpg.jpeg) #### **Browser** 1. Go to the TrainTool page of your educational institution. 2. Go through the steps #### **Log in to TrainTool with a QR code** If you are already logged in on a computer, you can also easily log in on your smartphone by scanning a QR code. On the computer, scroll to the bottom of the page and click "Sign in with the mobile app". This opens a new window with a personal QR code. Follow the instructions in this window to be logged into the app. ![](https://support.traintool.com/hs-fs/hubfs/image-png-Sep-04-2024-11-25-47-9017-AM.png?width=435&height=496&name=image-png-Sep-04-2024-11-25-47-9017-AM.png) #### **Request a new password** You can request a new password via the login screen. There, click on "Forgot your password?" or "Forgot your password?" and enter your email address. TrainTool will then send a link to your inbox to set a new password. ![](https://support.traintool.com/hs-fs/hubfs/WhatsApp%20Image%202024-09-04%20at%2013-23-13_e8ff0852-jpg.jpeg?width=491&height=469&name=WhatsApp%20Image%202024-09-04%20at%2013-23-13_e8ff0852-jpg.jpeg) - [Trainees](https://support.traintool.com/en/trainees?hsLang=en#main-content) - [My profile](https://support.traintool.com/en/trainees?hsLang=en#my-profile) - [Getting started](https://support.traintool.com/en/trainees?hsLang=en#getting-started) - [Feedback & scores](https://support.traintool.com/en/trainees?hsLang=en#feedback-scores) - [Tests in TrainTool](https://support.traintool.com/en/trainees?hsLang=en#tests-in-traintool) - [Mobile](https://support.traintool.com/en/trainees?hsLang=en#mobile) - [Other](https://support.traintool.com/en/trainees?hsLang=en#other) - [FAQ](https://support.traintool.com/en/trainees?hsLang=en#faq) - [Coaches](https://support.traintool.com/en/coaches?hsLang=en#main-content) - [Quickstart guide](https://support.traintool.com/en/coaches?hsLang=en#quickstart-guide) - [General information](https://support.traintool.com/en/coaches?hsLang=en#general-information) - [FAQ](https://support.traintool.com/en/coaches?hsLang=en#faq) - [Admins](https://support.traintool.com/en/admins?hsLang=en#main-content) - [Quickstart guide](https://support.traintool.com/en/admins?hsLang=en#quickstart-guide) - [Program settings](https://support.traintool.com/en/admins?hsLang=en#program-settings) - [Managing your trainees](https://support.traintool.com/en/admins?hsLang=en#managing-your-trainees) - [FAQ](https://support.traintool.com/en/admins?hsLang=en#faq) - [TrainTool in your LMS](https://support.traintool.com/en/traintool-in-your-lms?hsLang=en#main-content) - [Brightspace/D2L](https://support.traintool.com/en/traintool-in-your-lms?hsLang=en#brightspace-d2l) - [Canvas](https://support.traintool.com/en/traintool-in-your-lms?hsLang=en#canvas) - [Product updates](https://support.traintool.com/en/product-updates?hsLang=en#main-content) - [2026](https://support.traintool.com/en/product-updates?hsLang=en#2026) - [2025](https://support.traintool.com/en/product-updates?hsLang=en#2025) - [2024](https://support.traintool.com/en/product-updates?hsLang=en#2024) - [Other](https://support.traintool.com/en/other?hsLang=en#main-content) - [Privacy and security](https://support.traintool.com/en/other?hsLang=en#privacy-and-security) - [Integration](https://support.traintool.com/en/other?hsLang=en#integration) - [FAQ](https://support.traintool.com/en/other?hsLang=en#faq) [![TrainTool](https://support.traintool.com/hubfs/Logo-TrainTool.svg "TrainTool")](http://www.traintool.com?hsLang=en) TrainTool Helpcentrum Copyright © 2026, TrainTool ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/942620126/?value=0&guid=ON&script=0) ![](https://dc.ads.linkedin.com/collect/?pid=84741&fmt=gif) ![](https://px.ads.linkedin.com/collect/?pid=23979&fmt=gif)