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      The quality of my recorded videos is bad

      Troubleshooting Video Issues

      Tip:
      We recommend using Google Chrome or Mozilla Firefox as your webbrowser while using TrainTool.
      TrainTool works best with these browsers.

      Does your recorded video have any of the following issues?

      • Video stalls - and then continues. 
      • Green pixels.
      • Stuttering
      • Bad sound

      Please check the following:

      • Close and quit all other applications. 
      • Check your internet connection: make sure you're not downloading or uploading anything.
      • Do not run the video exercise fullscreen - click the square in the top right corner after you started
      • Try a different browser, for example Google Chrome.

      Still no luck? 

      To be able to help you effectively, please run a speedtest and send us the results. Please also include an example of your saved video; also tell us which course, which module and which exercise you tried.