Coaches

Quickstart guide

• 1. Your coach account
• 2. Giving feedback
• 3. Assessing tests
• 4. Monitoring trainees

General information

• Giving feedback: general rules
• Resetting answers as a coach
• Lost or forgot my password
• What e-mails does a coach receive?

FAQ

• What to do when a recording has failed (no sound/no video)?
• Plan calls with trainees
• Can I use my tablet or smartphone to coach?
• I have irrelevant/old feedback or appraisal requests pending
• Can I see every recording a trainee saves?
• Can trainees send me messages?
• Am I notified when a trainee sends me a feedback request?
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